IKEA

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Pasay City

MOA Square, Mall of Asia Complex Zone 10 CBP-IA, Marina Way Pasay, Metro Manila, Philippines

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The IKEA eGift (QR or code) must be exchanged with IKEA Physical Gift Card valid for use only at IKEA Pasay store. The recipient is responsible for the safekeeping of the QR and code.
Before you start shopping, approach the IKEA Customer Relations Counter at the 3rd level Customer Service area.
Present the QR or code to the IKEA co-worker at the Customer Relations Counter for validation.
Wait for the IKEA co-worker to finish the validation process. The IKEA co-worker will receive a validation response indicating the eGift amount and validity. The staff will follow only what is indicated in the validation response.
Only one (1) IKEA eGift is valid per transaction.
Once validation is complete, the IKEA co-worker will issue a physical IKEA Gift Card loaded with an equal value. The value of IKEA eGift cannot be split into multiple IKEA Gift Cards.
You can use the physical IKEA Gift card for your purchases at Checkout, Restaurant, Bistro, Cafe, and Swedish Food Market.
In the event that the eGift validation system is offline or unavailable, the IKEA co-worker shall politely decline to process the validation. The IKEA co-worker may check again once the system is back online.
The IKEA eGift and physical IKEA Gift Card cannot be exchanged for cash, refunded, transferred, or replaced if lost or stolen.

For inquiries or assistance, please contact us.