Terms and Conditions

  1. This website is owned by Giftaway, Inc. You may only use this website if you accept these Terms and Conditions and the accompanying Privacy Policy. We reserve the right to amend the Terms and Conditions and Privacy Policy at any time in our sole discretion. Amendments to the Terms and Conditions and Privacy Policy become effective upon posting. It is your responsibility to review the current Terms and Conditions and Privacy Policy in force when using the website.

  2. The service of the website is to accept eGift orders and deliver them to the designated recipient of the customer with these general conditions:

    • All eGift orders will be reviewed by Giftaway and it shall have the right to ask for the additional billing details, such as, but not limited to billing address, additional phone numbers, etc. and verification of such information.

    • Once order and payment has been approved:

      • eGift orders set for "Immediate Delivery" will be delivered by email and/or SMS within 60 minutes of approval.

      • eGift orders set for "Scheduled Delivery" will be delivered by email and/or SMS before 12PM, GMT +8 on the date set by the customer.

      • The order is considered final and refunds are not allowed.

    • Each eGift has a unique code that corresponds to an amount or item. To use the eGift at the store, or equivalent (e.g. online store), the code must given to the store for validation.

    • The recipient is responsible for the safekeeping of the eGift code. The recipient must only give this to the store manager, or its equivalent (e.g. online checkout) once he/she commits to use it at the store.

    • In the event that the store's eGift validation system is offline or unavailable, the store will not be able to accept the eGift. The recipient may still use the eGift when the system is back online.

    • The eGift may not be valid for use on certain promotional items/services and it cannot be exchanged for cash.

    • The eGift is for one-time use only. If the total value of eGift is not used up, there will be no cash change given. If the purchase goes beyond the eGift amount, the recipient is to pay for the difference.

    • Multiple eGift codes may be used per transaction.

    • Each eGift brand may have its own set of terms and conditions that may override any or all of the above conditions. The eGift brand's terms and conditions are provided as part of the eGift merchant's page/s.

    • The customer may contact orders@giftaway.ph for any order questions related to the sender (i.e. the customer paying and sending the eGift) and support@giftaway.ph for general questions and support.

  3. Material on this website is protected by copyright and other law and may not be copied, reproduced, distributed, republished, uploaded, posted, or transmitted in any way without our prior written consent.

  4. All trademarks on this site are property of Giftaway, or of third parties for the brands of the eGift.

  5. Material on this site is provided for lawful purposes only, and may not be used for any unlawful purposes.

  6. Giftaway is not liable for any damages, harm, or injury that relate to, arise out of, or result from the use of, or access to, or the inability to use, any of the materials on this website. The materials on this site are provided "as is," and without warranties of any kind, express or implied.

  7. We may restrict, suspend or terminate your access to this website at any time if we believe that you have breached these Terms and Conditions. Any such restriction, suspension or termination will be without prejudice to any rights which we may have against you in respect of your breach of these Terms and Conditions.

    • Giftaway reserves the right to deactivate, cancel, and reverse any eGift redemption and/or transaction/s if said redemption and/or transaction is found to be erroneous (e.g. duplicate or multiple transactions), exploitative, abusive, or otherwise fraudulent in nature. Should the transaction transpire before the error, exploit, abuse, or fraud is found, the value of the transaction shall be collected by Giftaway from the customer.

    • Giftaway is not responsible and liable for the validity of eGift vouchers purchased on unofficial channels, such as aftermarket purchases (e.g. peer-to-peer purchases). Giftaway reserves the right to decline eGift vouchers that are no longer fit for use. Buyers of eGift vouchers from unofficial channels are doing so at their own risk.

  8. We respect the intellectual property rights of others, and require that the people who use the website do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please forward the following information to the address listed below:

    • A description of the copyrighted work that you claim has been infringed;

    • A description of the alleged infringing activity and where the alleged infringing material is located;

    • A statement by you that you have a good faith belief that the disputed use is not authorized by you, the copyright owner, its agent, or the law;

    • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and

    • A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

    • Address:

      Giftaway, Inc.
      3/F Builder's Ctr, 170 Salcedo St
      Legaspi Village, Makati
      Philippines 1229